("Servera", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our VPS hosting services and website.
Payment data: processed securely via third-party payment processors
Service data: server configurations, usage logs, IP addresses
Communication data: support tickets, emails, contact form submissions
Website analytics: anonymized browsing data, cookies
3. How We Use Your Data
Your data is used to:
Provide and maintain our hosting services
Process payments and invoices
Respond to support requests
Comply with legal obligations (including EU VAT regulations)
Improve our services and prevent abuse
4. Data Storage & Security
Personal data is stored within the European Union. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.
5. Your Rights (GDPR)
Under GDPR, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@servera.sh.